Work
An overview of content and brand work for Urban Ladder (a furniture and décor company) and Rocket Health (a mental healthcare startup).
The 2024 Reset: Repositioning Urban Ladder for a Premium Consumer
How I led Urban Ladder's 2024 brand voice evolution, shifting communication from value-led functionality to an aspirational, design-first narrative rooted in audience insight and category context.
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New Collection Campaigns: Storytelling Takes the Lead
Building cohesive launch stories that elevated new collections beyond product release, across retail, print, digital, web, and other touchpoints.
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Outdoor Communication: Billboards, Facades & More
Reframing furniture from functional objects to expressions of personal desire through a high-impact outdoor campaign targeting Tier 1 audiences.
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YouTube Videos: Content Direction and Scripting
Directing content and scripting for on-ground, vox-pop storytelling that normalises mental health conversations and challenges social stigma.
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Social Media: Influencer Collaborations, UGC & Brand Content
Shaping influencer and UGC storytelling and writing in-house post copy to deliver a cohesive, design-led brand narrative.
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Brand Work: Miscellaneous Campaigns & Messaging
Anniversary messaging, mini launches and miscellaneous brand campaigns, all aligned to strengthen the brand voice and experience.
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Google & Meta Ads: Paid Media Campaigns
Conceptualising image and video copy for Google and Meta campaigns to maximise conversions.
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CRM Copywriting: Emailers, SMS, WhatsApp & More
Writing multichannel CRM copy, from promotional campaigns to insightful content, to engage customers and build connections.
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Sale-Led Campaigns: Website, Print, Radio Ads and More
Crafting content for multichannel sale campaigns to drive traffic and meet business objectives.
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In-Store Communication: Signage, Danglers, Facades & More
Creating a design-first, premium in-store experience, ensuring every touchpoint elevates the customer journey.
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Home Interiors Branding: Landing Page, Website Banners & More
Bringing Home Interiors branding to life through landing pages, website banners, ads, and more, establishing Urban Ladder as a complete home solutions brand.
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